Carissa on 07-Sep-2018
The stain used on the bag transferred to my clothing when it first arrived. I contacted the seller and given a partial refund. I wiped it with water several times, and the stain stopped transferring. However, now the stitching in the pocket is coming undone. I love the look and versatility of the bag but a little disappointed in the quality.
Linda on 18-Aug-2018
Defective merchandise! Would not send replacement. Wanted me to repair the tote then send them the bill. Incredible! Finally got an address and mailed it back but I have heard nothing and my card has not been credited. This place does not stand behind their merchandise!