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Perfect Fit Guarantee

Leather jackets last a lifetime, what's the point of having one that doesn't fit perfectly?

MONT5 promises a perfect fit of your made-to-measure leather jacket. All jackets are handcrafted with the measurements that you provide.

BEGIN THE RIGHT WAY

A perfect measurement ensures a perfect fit. Follow our Measurement Guide, provide us with your true size and we guarantee that you’ll get a jacket that’ll look as if it’s sewn on you.

If you supply your measurements as per our measurement guidelines, the odds of it not fitting you are very low. Trust me we’ve tried!

DOESN’T FIT? WE’VE GOT YOU COVERED!

In the rare chance that your jacket does not fit you. We’ve still got you covered.

You can ship the jacket to us and we will repair or replace the jacket for you or get it repaired from your local leather shop and we will pay upto $75 for alterations. Please note that shipping to our repair shop is paid by the customer.

MONEY BACK GUARANTEE

If you’re still not satisfied with your jacket, please return it and we will make a full refund. Please contact us at returns@mont5.com.Please note that custom sizes are not eligible for a full refund. For custom sizes please talk to our representative. Please note that only unworn and unwashed jackets with tags attached will be accepted. For more information please read our Return Policy here.

FAQ’S

What are the shipping charges?

We ship anywhere in the world and it’s absolutely free.

Where do you ship?

We ship globally except Russia. Mr.Putin doesn’t like us much.

What postal company do you use?

MONT5 ships its products the fastest way possible.

We use DHL for America and DEPEX for Europe. Once your order is shipped you will receive a tracking number so that you can keep track of your parcel.

What’s the status of my order? How do I track it?

We’ll keep you in loop during the entire process via step-by-step notification-emails about your order’s status.

As soon as your jacket is shipped we will email you the tracking number of our courier (DHL, Dpex) and you can track your order on their website. If you still are facing issues send us an email at orders@mont5.com

How do I change my shipping address?

Send us an email at orders@mont5.com within 7 working days of purchase. After seven days the item is shipped to your given address. MONT5 is not responsible for wrong shipping after the time period. If the shipment is returned to MONT5 the customer will have to pay second time shipping fee.

Do I have to pay Customs and Duties?

Customs and import duties might apply once the package reaches its destination country. These charges are beyond our control and we’re unable to determine the cost as import duties vary from country to country. Please contact your local customs office before ordering, as these charges must be paid by the recipient of the package.

Where is my order?

If three weeks have passed and you haven’t got your jacket please contact us through our web form or send us an email at support@mont5.com

Please make sure that you have provided us with the right shipping address. We will not accept responsibility for orders lost in transit or shipped to a wrong address.

If you still have any queries or concerns, please feel free to get in contact with us at returns@mont5.com.