Our simple 30 days return policy!
If you’ve received a damaged product please get in touch with us at firstname.lastname@example.org
Our representative will help you sort out the issue as soon as possible.
NOT HAPPY WITH YOUR JACKET?
Our first priority is to help you out anyway we can, so if there is something wrong with the jacket. We would like to sort it out with you and fix it for you.
Each jacket is created based on your measurements, so the jacket will not be of any use to anyone. Standard sizes can be donated to a charity easily. We would not want to create more waste than needed. Because of that our first priority is to help fix whatever issue you're facing.
So send us an email at email@example.com and we will sort it out.
If you still want to return the jacket, that isn’t a problem we have a 30 days simple return policy.
Send us an email at firstname.lastname@example.org and our representative will help you ship it back.
- Please be noted that the jacket should be unused and in its original condition with tags attached.
- Make sure the item is not worn or used
Who will pay for shipping?
The customer will pay for the return shipping.
Should I ship in the original packaging?
We try to reduce our carbon footprint whenever we can. So we'd want you to reuse the packaging.
Just send only the jacket with its original tags and certificates intact.
Should you have any further queries, please feel free to contact us at email@example.com